Customization + Project Design

Fuleague Enterprise Limited is a professional furniture supplier. Our main customers are wholesaler, Project Company, Design Company and private customer. There are two order term according as the quantity of the order.

LCL order

Container order

Terms of payment

We accept L/C and T/T payment terms.
Regarding T/T payment, the customers need to pay 30% in advance; the balance will be paid off after finished production before shipment.

Retailer

We have many retailers locate in the different zone. If the customer just want to buy some goods for private. We advice the customer could buy the goods from the nearest retailer of Fuleague. The customer can economize the delivery time and shipping cost, and you can check the actual sample at our retailer store.

The detail information you can check in the process of the sale in the website.

Warranty

We guarantee the products customers receive are qualified. If there are any broken parts, please send us some detailed photos by email, and then we will send you the replacement parts according to actual conditions.

Other frequent questions

Can I negotiate the Prices?
Yes, we may consider discounts for multiple container load of mixed goods or bulk orders of individual products.

What is your minimum order requirement?
We have indicated the MOQ for each item in the price list. But we also can accept the sample and LCL order. If the quantity of single item can’t reach the MOQ, the price should be sample price.

How long will it take to execute my order?
This depends on the size and complexity of the order. Please let us know the quantity and codes of the items so that we can advise a production schedule.

Do you have products in stock?
Sorry, we do not always reserve stock. If there is any stock, we will inform you with details in the reply of your enquiry.

How much will the shipping charges be?
This will depend on the size of your shipment and the method of shipping. When inquired about shipping charges, we hope that you let us know the detailed information such as the codes and quantity, your favorable method of shipping, (by air or by sea,) and your designated port or airport. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.

Can you give warranty of your products?
Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with Fuleague’s quality or service. For the overseas orders, we guarantee most accessories. However, lamp items must not be returned since the shipping cost is high. Provided emails with details including pictures, we will send replacements at our cost to repair the lamps or compensate new ones in some coming orders.

Can I visit you?
Sure, we have 3 factories in Shenzhen, China. If you are a volume buyer and would like to visit our in-house products, please contact us to make an appointment.

How can I know how my order is being done?
We will inspect and test all merchandise in case of damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery. The color of products on pictures may vary slightly from actual one due to photography, scanning, etc.

Quick Check Policies: (see detailed policies below)

Response policy

Please feedback us if your email have not been replied in 24 hours.

Security/guarantee

We extend a 100% satisfaction guarantee on all items.please feel free to feedback us immediately if you are not happy with Fuleague’s quality and service.

Repair/replacement Policy

On the overocean orders we guarantee on most accessories for any reason. But furniture items may not be returned because of the shipping cost.and with emails of specifics and pictures. We will send replacements to repair the furniture or attach new replacement in any coming orders. On some specifics we will solve as discount or send our new furniture to you as free gift.

Stock Policy

If any merchandise you are about to order was in stock, we will inform you immediately by e-mail.

Privacy Policy
We are fully dedicated to protecting your privacy. We do not sell, rent, or trade your information to others for any reason.

Suggestion box policy

Please share your any proposals or new thinkings .we are happy to help you to make it come true.

Colours of products on website may vary slightly from actual color due to photography, scanning, etc. All items are hand-made in new factory condition and there may be slight flaws due to manufacturing.

Photograph policy

We will inspect and test all merchandise for damage and missing parts before shipping. And we will send pictures on all items/packing/loadings before you sent out balance.

Disclaimer
Colours of products on website may vary slightly from actual color due to photography, scanning, etc. All items are hand-made in new factory condition and there may be slight flaws due to manufacturing.

OEM Capability
All OEM/ODM/OBM orders are welcome. We use high grade stainless steel and Italian genuine leather for our products. Our production capacity is more than 4,000 pieces of chairs per month. We could produce the contract furniture and customerized chairs and table. Please contact us.

Warning:

Please only pay against Performa Invoice with the official seal. We would send the confirmation when we receive the payments.